At Vision, we’re all about customer service.

If you can’t find what you’re looking for, get in touch with us, and we’ll do our best to help

What delivery options are available?
You can buy directly from your nearest stockist - search here.
I can't pick up in-store. Are there any other options?
If you can't pick up from one of our retail locations, you can buy on-line with delivery from the following suppliers.
Crockers Miranda 1/206 Box Road Miranda NSW 2228 02 9525 7489
Crockers - Sefton 57-59 Carlingford Street Sefton NSW 2162 02 9644 2954
Crockers Albion Park 215 Princes Highway Albion Park Rail NSW 2527 02 4257 4220
Ivory Tower Decor 1179 Sandgate Road Nundah QLD 4012 07 3256 9388
Wallpaper Brokers 523 Whitehorse Road Mitcham VIC 3132 03 9874 2719
Murrays Interiors 4 Osborne Road Mitchelton QLD 4053 07 3355 7888
What is your returns policy?
We do not accept returns or cancellations for change of mind or over/under ordering. Please check your wallpaper upon delivery. Ensure that all wallpaper is from the same batch or lot number (which will be printed on the label). Check for quality and consistency before hanging. If you have any concerns whatsoever about the product, it should not be installed and you should contact us to discuss these concerns. If you believe you have received faulty wallpaper please contact us immediately. Any wallpaper proven to be faulty will be either replaced or refunded in full, providing the faulty product is returned to us. Please contact us prior to arranging return. Please note we will not accept labour claims for installation costs, so be sure to check your wallpaper prior to installation. We recommend the use of a professional licensed installer, or if installing yourself, be sure to follow the installation instructions included with the wallpaper, please also refer to our How To Guides. Issues caused by incorrect installation are not warranted. Computer screens and other devices may not provide a true representation of colour and texture, therefore we recommend that you do not rely on a screen image only. We will be unable to warrant any variation between the look of the product on your screen and the delivered product. Prior to purchasing your wallpaper we recommend you either visit your local wallpaper retailer to see a sample, or order a sample online, to be sure you are happy with the colour and texture. Please note there may be slight colour variations between batches or lots.
How secure is your website? Is my data protected?


At, we are committed to protecting your privacy as an online visitor to our website. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully. You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure server.’s secure server software encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored by us on our servers.


We receive and store information you enter on our website or give us in any other way from time to time. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your product order and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support. We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by registering your details with us. However if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned immediately. Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights. We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services, and to mail e-newsletters (“Personal Data”). We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. Some of our service providers may be overseas and may not be subject to Australian Privacy Laws. Please contact us if you require specific details. Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.


A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website. Our website uses cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.


We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of, our customers or third parties. If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.


We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of, our customers or third parties or if required by law. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.


We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we periodically update our security measures in light of current technologies.


This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.


As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy. If you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact us at and we will respond within 48 hours.
How many rolls of wallpaper will I need?
Please use our roll calculator as a guide. If you need to order extra wallpaper, please contact us with your order number, pattern number and batch or lot number, and we will endeavour to supply additional wallpaper in a matching dye lot.